How much does an AI receptionist cost in Australia?
4 min readUpdated 6 October 2026
The short answer
AI receptionists in Australia are usually priced as a monthly plan that includes a set number of call minutes, with extra minutes charged on top. Nimble's plans are Starter at A$149, Pro at A$349, Scale at A$799 a month, in Australian dollars with no GST added, each with a 14-day free trial. The right plan depends mostly on how many minutes of calls you get each month.
How AI receptionist pricing works
- A monthly price that includes a number of call minutes and text messages
- A per-minute rate for calls beyond your included minutes
- Higher plans adding more phone lines, team members and features
- Often a discount for paying yearly
Nimble's plans
| Plan | Price | Call minutes | Texts | Extra minutes |
|---|---|---|---|---|
| Starter | A$149/month | 300 (about 120 calls) | 150 | 45c a minute |
| Pro | A$349/month | 1,000 (about 400 calls) | 500 | 40c a minute |
| Scale | A$799/month | 3,000 (about 1,200 calls) | 1,500 | 35c a minute |
Paying yearly costs 10 months' worth, so two months are free. Every plan starts with a 14-day free trial that includes up to 60 call minutes and 20 texts.
Working out which plan you need
- 1
Count your calls
Check a normal week of calls, including the ones you missed, and multiply by about four.
- 2
Estimate minutes
Most receptionist calls are short. At about 2.5 minutes a call (the estimate Nimble's plans use), 100 calls a month is roughly 250 minutes.
- 3
Pick the plan that covers a normal month
For example, 300 minutes on Starter covers about 120 calls; busier teams usually need Pro.
- 4
Set a cap
Nimble lets you set a monthly cap on extra charges, so a busy month can't run up a surprise bill.
How it compares to a human receptionist
A part-time or full-time receptionist costs wages, super and leave, and covers set hours. An AI receptionist costs a fixed monthly plan and answers every call, around the clock, including several at once. Many small businesses use one to cover the calls they currently miss, rather than to replace a person.
To see whether it pays for itself, compare the plan price with the value of the jobs you miss. Our guide to the cost of a missed call shows how to work it out.
Common questions
How much does Nimble cost?
Starter is A$149 a month, Pro is A$349 a month, Scale is A$799 a month. Prices are in Australian dollars and GST is not charged. Every plan has a 14-day free trial.
What happens if I go over my minutes?
Calls keep being answered and extra minutes are charged at your plan's rate (45c, 40c, 35c a minute). You can set a monthly cap on extra charges; once it's reached, Nimble takes messages instead of running up a bill. The free trial includes up to 60 call minutes; after that, Nimble takes messages on calls until your paid plan starts.
Can I cancel?
Yes, any time in Settings → Billing. Your plan runs to the end of the period you've paid for (a month, or a year on yearly billing), with no refund for the unused part. After your plan ends you have 30 days to restart it and keep your data and Nimble number before they're permanently deleted.
Keep reading
Never miss a call again
Set up Nimble, test it with a call, and go live when you're happy.
Start your free trial