The AI receptionist for air conditioning and heating

When the first heatwave hits, the phone doesn't stop. Nimble answers your calls (several at once on Pro and Scale), books services and quotes, and keeps the breakdowns you want to hear about coming to you.

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The calls you're missing

Service and repair calls that pile up during a heatwave or cold snap
Install quote requests from homeowners comparing three companies
After-hours breakdown calls from customers without heating or cooling

Booking types Nimble sets up for you

Job
Quote
Site inspection

Rename them or add your own. Urgent situations — like no cooling for an elderly customer during a heatwave — can go straight through to a person instead.

What Nimble does on every call

Handles many calls at once

No engaged tone and no voicemail during your busiest weeks (Pro and Scale).

Books services, quotes and inspections

With the system type, location and problem noted for your tech.

Prioritises breakdowns

You decide which situations are urgent and who takes them.

Answers after hours

Every caller gets an answer and a next step.

How it works

Step 1
Tell Nimble about your business
Your services, hours, prices you're happy to share and how calls should be handled.
Step 2
Point your calls at it
Keep your number and forward calls, or use a new Nimble number.
Step 3
Every call answered
Bookings, messages and summaries land in your dashboard; urgent calls come to you.

Questions from air conditioning and heating businesses

Can Nimble handle several calls at the same time?

Yes, on Pro (3 at once) and Scale (10 at once), so customers aren't left on hold or sent to voicemail when it gets busy. Starter answers one call at a time.

Can I keep my existing business number?

Yes. Keep your number and forward calls to Nimble — all of them, only after hours, or only when you don't pick up. Or use a new Nimble number if you'd rather.

Which calendars does it book into?

Outlook, or Nimble's built-in calendar if you don't use it. Google Calendar is coming soon. Your receptionist checks availability before it offers a time.

Will callers know they're talking to an AI?

Your receptionist introduces itself as your AI receptionist and keeps the conversation natural. Anyone who'd rather speak to a person can be transferred or have a callback arranged, following your rules.

Stop missing calls from customers

Set up your AI receptionist, test it with a call, then go live when you're happy.

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